My site seems to be down Print

  • 35

1) Ensure your DNS has fully propagated

2) Try surfing other sites ie google.com

3) Ask a friend/associate to point to your site from a diffrent PC... different ISP if possible OR use a proxy site

4)
Ping your site by domain name and IP

5)
Do a tracert by domain name and IP

6)
Check for Forum Announcements for your server(s) to ensure the outage is not scheduled maintanence

7)
Check your email

8)
Perform a tracert to your site, Then go to the "Customer Area" Send us a support ticket including the tracert results.



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